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Accessibility Statement
The Steady Ground Co. — Accessibility Statement
Last updated: 24/10/2025
1. Our Commitment At The Steady Ground Co., we believe that everyone should be able to access the information, support, and services we offer — regardless of ability, neurodivergence, mental or physical health, disability, or technology. We are committed to making our website and all our materials accessible, inclusive, and user-friendly for as many people as possible.
2. What We’re Doing We aim to ensure that our website and digital content:
- Follows the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards wherever possible.
- Uses clear, plain language.
- Is easy to navigate using a keyboard or assistive technologies.
- Provides good contrast and legible fonts.
- Includes alternative text for images.
- Avoids unnecessary animations or flashing elements.
We also strive to make our training and counselling materials accessible by:
- Offering flexible communication methods (email, video, or phone).
- Providing materials in alternative formats on request (e.g. large print, audio, or plain text).
- Creating safe, inclusive spaces that accommodate neurodivergent and disabled participants.
3. Supported Browsers and Devices Our website is designed to work with the latest versions of:
- Chrome, Safari, Firefox, and Microsoft Edge
- Mobile and tablet browsers Older browsers may not display content optimally, so we recommend keeping your software up to date.
4. How We Maintain Accessibility Accessibility is an ongoing process. We regularly:
- Review our website for compliance and usability.
- Invite feedback from users to identify and fix barriers.
- Update our training and online content to meet changing accessibility needs.
5. Known Limitations While we aim for full accessibility, some older or third-party content (such as embedded videos, PDFs, or forms) may not yet meet all standards. If you experience difficulty accessing any part of our site, please let us know — we’re here to help.
6. Feedback and Contact Information We welcome your feedback on accessibility and are committed to addressing any barriers promptly.
If you encounter an accessibility issue or need materials in a different format, please contact us at:
+44 203 576 5504
We aim to respond within 5 working days.
7. Enforcement Procedure If you are not satisfied with our response or believe your accessibility concern has not been addressed, you can contact:
The Equality and Human Rights Commission (EHRC) https://www.equalityhumanrights.com/en